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Many times my executive coaching clients express frustration because others do not meet their expectations. When you set clear agreements at the beginning of a project or new work relationship, you can avoid pitfalls and misunderstandings. Here are some questions to help you set clear agreements in an effective and collaborative “coach approach” manner.
What? – establish the course of action
- What do we want to achieve?
- What is the scope?
- What are the expectations that I have of you and you have of me?
- What does success look like and how will it be measured?
- What is the current status?
- What are the future steps?
Why? – verify the reason
- Why is this important?
- What is the fundamental purpose?
- Who will it affect most if we succeed? If we fail?
- What are the consequences of doing nothing?
When? – agree upon the timeline
- When do we start?
- What is the deadline?
- What are the significant milestones?
Who? – decide responsibilities
- Who will be responsible for what?
- Who will follow up with whom?
- Who else needs to know?
How? – determine the method
- What will our processes be?
- What do we expect in terms of quality and standards of excellence?
- How and when do we communicate?
- How will we address conflict should it arise?
- How will we celebrate success?
Try the What? Why? When? Who? and How? method to set clear agreements and get better results.
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Pam Solberg-Tapper MHSA, PCC – I spark entrepreneurial business leaders to set strategy, take action, and get results. How can I help you? Contact me at Pam@coachforsuccess.com ~ www.coachforsuccess.com ~ Linkedin ~ 218-340-3330
