Deloitte asked more than 2,000 C-suite executives, managers, analysts, and crisis pros from the US and abroad four questions:
- What type of crisis is your organization least prepared for?
- In a crisis, who in your organization would lead the response?
- During a crisis, what do you believe would be your organization’s biggest gap?
- When did your organization last conduct a simulation of a crisis event?
They then compiled the answers into the below infographic, which includes some results which might surprise you and spur thoughts on your own crisis preparedness.
[Click image to enlarge]
For more resources, see the Free Management Library topic: Crisis Management
[Jonathan Bernstein is president of Bernstein Crisis Management, Inc., an international crisis management consultancy, author of Manager’s Guide to Crisis Management and Keeping the Wolves at Bay – Media Training. Erik Bernstein is vice president for the firm, and also editor of its newsletter, Crisis Manager]