This week on The Crisis Show, hosts Jonathan Bernstein, Rich Klein, and Melissa Agnes combined talents once again to cover the biggest stories in crisis management. From shootings in Montreal and Jersey, to earthquakes in the Pacific, to a massive leak of Apple user info (via an FBI agent’s notebook, no less!) the headlines were crawling with dangerous and damaging incidents.
It wasn’t all bleak though, Sears did earn itself one of our first #CrisisWins for its impressive use of a crisis management “war room” to keep things under control as Isaac bore down on the Gulf region.
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[Jonathan Bernstein is president of Bernstein Crisis Management, Inc., an international crisis management consultancy, author of Manager’s Guide to Crisis Management and Keeping the Wolves at Bay – Media Training, and co-host of The Crisis Show. Erik Bernstein is Social Media Manager for the firm, and also editor of its newsletter, Crisis Manager]