The Crisis Show Ep. 3 – Data Jackings and #Fail Tweets

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    What’s going on in crisis management this week?

    The Crisis Show won’t be airing this week due to July 4 celebrations here in the U.S., but in case you haven’t been along for the ride, we’ve got every episode waiting on YouTube for you to view.

    In the Crisis Show Episode 3, hosts Jonathan Bernstein, Rich Klein, and Melissa Agnes looked at yet another incident in the string of data breaches that have plagued large organizations for the past year+. This time, it’s the Royal Bank of Scotland that was hit! Our hosts also examined how public opinion forced officials at the Toronto mall collapse to up their rescue efforts, took a look at the often-outrageous world of celebrity Tweets, and discussed the Congressional vote that led to U.S. Attorney General Eric Holder being found in contempt.

    Haven’t caught The Crisis Show show live yet? Give it a watch, and if you like what you see, join us once again on July 11 at 4 pm PST/7 pm EST.

    For more resources, see the Free Management Library topic: Crisis Management

    [Jonathan Bernstein is president of Bernstein Crisis Management, Inc., an international crisis management consultancy, author of Manager’s Guide to Crisis Management and Keeping the Wolves at Bay – Media Training, and co-host of The Crisis Show. Erik Bernstein is Social Media Manager for the firm, and also the editor of its newsletter, Crisis Manager]