Sample Contents of Board Member’s Manual
© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Also see Carter’s Board Blog (for for-profits and nonprofits).
Introduction
Contents of board policies manuals may differ somewhat among different organizations, depending on the needs and nature of the organization. Regardless of the content, manuals should be provided to each Board member. This manual greatly helps to orient and train new Board members, and ensure efficient organization and access to these materials. The following items are certainly not required for all manuals, but provide handy reference for consideration by each organization about what to include in their manuals.
LEGAL DESCRIPTIONS
Charter Documents
Articles of Incorporation (if applicable)
IRS letter granting 501(c)(3) status (nonprofit-specific)
(other exemptions from taxes) (nonprofit-specific)
Licenses and Permits
Registration for Solicitation (nonprofit-specific)
STRATEGIC PLAN
Strategic Plan Document
Mission, Vision and Values Statements
Goals and Strategies
Action Planning (objectives, responsibilities, timelines, etc.)
Status Reports
BOARD ORGANIZATION/OPERATIONS
Bylaws and Policies
Board Bylaws
Resolutions
Code of Ethics and Code of Conduct (including conflict-of-interest policy)
Board Meeting Attendance Policy
Guidelines for Recruiting, Orienting, Informing and Removing Members
Guidelines for Evaluating Board
Guidelines for Evaluation Chief Executive Officer
Board Organization and Membership
Organization Chart of Board
Roles and Responsibilities of Board
Job Descriptions of Board Officers and Other Members
Board Committees and Charters
List of Board Members (their organizations, contact information, etc.)
Board Member Biographies
Board Operations
Board Calendar
Work Plans (“to-do” list for each Board Committee)
Board Meeting Agendas and Minutes
Committee Meeting Agendas and Minutes
Reports from Chief Executive
PROGRAMS/PRODUCTS AND MARKETING
Description of Programs, Products and Services
Descriptions
Service Objectives (nonprofit-specific)
Income Objectives
Evaluation Results
Marketing and Promotions
Marketing and Promotions Plan
Market Analyses
Positioning Statement
Brochures, articles, etc.
FINANCE/FUNDRAISING (fundraising is nonprofit-specific)
Financial Management
Fiscal Policies
Internal Control Policies (bookkeeping controls)
Collections for Accounts Past Due
Tracking In-Kind Donations (nonprofit-specific)
Tracking Volunteer Hours (nonprofit-specific)
Travel Reimbursements
Other Reimbursements
Financial Records/Data
Yearly Budget
Budget Narrative
Cash Flow Reports
Program Budgets
Financial Statements
Financial Analysis
Audit Reports
Fundraising (nonprofit-specific)
Fundraising Plan
Lists of Sources
Lists of Donors
Fundraising Reports
COMMUNITY/PUBLIC RELATIONS
Interview Guidelines
Scripts (for reference during interviews)
Listing of Major Stakeholders and Contacts
Public Event Planning
PERSONNEL AND POLICIES
Staff Organization and Data
Organization Chart
Job Descriptions
Staff Address List
Staff Information Form
Personnel (Staff) Policies and Procedures
Benefits and Compensation
Code of Ethics and Code of Conduct
Conference Room Layout / Reserving Rooms
Diversity Plan
Dress Code
During Chief Executive’s Absence
In Case of Fire
Forms to Check Out Keys
Use of Kitchen Area
Large Mailings and Copy Lists
Office Forms
Office Supplies
Performance Management Policies (performance appraisal, firing, etc.)
Receptionist/Program Assistance Advance Notice
Snow Days
Special Recognitions
Telephone Coverage
Time Tracking
Vacations
Return to Recruiting and Orienting New Board Members
For the Category of Boards of Directors:
To round out your knowledge of this Library topic, you may want to review some related topics, available from the link below. Each of the related topics includes free, online resources.
Also, scan the Recommended Books listed below. They have been selected for their relevance and highly practical nature.