Years ago, I remember going out on sales calls with one of the partners in our consulting firm, Marv Weisbord. We would most often be asked in to help a leadership team that was struggling. So, we’d be sitting with a group of managers listening to them talk about their difficult issues. I’d find myself …

Everyone who follows this blog knows that I tend to take a softer approach to training that at times may not seem as traditional or as typical of the training principles you are taught in school. I also don’t tend to weigh my page down with off-the-shelf products, although guest writers are more than welcome …

Nearly 11 million pounds of frozen foods pulled from shelves According to USA Today, Rich Products has called for the recall of nearly 11 million pounds of frozen mini cheeseburgers, sandwiches, quesadillas, pizzas and other snacks sold under the Farm Rich, Market Day and Schwan’s brands because of potential E. coli contamination. So often when …

Unprecedented attack demonstrates the dangers that lie ahead Around the world, ‘net users are experiencing slowed connections as a result of what may be the largest cyber battle to date. Spam fighting group Spamhaus has been facing an extended and incredibly powerful DDoS attack from Cyberbunker, a Dutch web host recently blacklisted for hosting a …

Conjure up the term “bad boss” and what comes to mind? Scenes of managers, berating subordinates in public or taking credit for other people’s work or saying one thing and doing another Feel free to continue — I’m sure you have more examples. According to the HBR Blog post Are You Sure You’re Not a …

A Crisis Communication Management Method, Faked Out Good crisis management means always verifying sources Tools for generating iPhone messages have become incredibly popular for creating funny memes to be posted on social media, but until we saw a recent post on the SteamFeed blog we weren’t aware that there is now a tool that replicates, …

Seems obvious: of course prior business experience is a big advantage when starting a social enterprise. But now there’s evidence that this might not be correct. Research suggests that LESS experienced social entrepreneurs were MORE successful (in terms of revenue and social media network) compared to their MORE experienced colleagues. And the WORST performance came …

I admit, this took some research! Let’s start by defining what we are trying to do, Wikipedia to the rescue. Ethos: Greek, meaning character, used to describe guiding beliefs, ideals, and the spirit which motivates them. Community: a group whose intention, beliefs, resources preferences, needs and risks affect and shape its identity. This captures how …

Issues with three more ships raise serious crisis management concerns Just as Carnival escaped its position at the top of the news cycle following the drama surrounding the lengthy Triumph tow, another of its ships, Elation, reported steering issues and was escorted back to a nearby port by tugs. At that point, Carnival execs had …

Leadership is a team sport not a superstar sport. What happens over time is that some managers begin to believe it’s all about them. It’s not, it’s just the opposite. It’s about the people they lead. Allan Ditchfield, former executive at AT&T, realized that you cannot lead without getting involved. “When leaders remain behind their …