So what do you say when an employee asks, “What’s the policy regarding [insert any random employee concern here]? If the answer starts with, “Well, the handbook says […], but we usually we just do it this way. Then you may be in trouble.

One of the best motivational movies I’ve seen in a VERY long time is with DeWitt Jones, a National Geographic photographer, called Celebrate What’s Right with the World. I can’t recommend this movie strongly enough. I’ve seen it over a dozen times and still find it heart- warming and inspiring. The photography is amazing and …

By really listening to what people say, you can learn an awful lot about what you’re doing right and especially what you’re doing WRONG.

While most grant maker guidelines — foundation, corporate and certainly government — specifically exclude capital campaigns, there are some few that will consider a proposal requesting campaign support. Applicants need to identify those in their funding source research. The proposal will be a restatement of the case statement and should be formatted according to the …

Career success does not happen just because one does good work. That is expected. To get ahead and stay ahead, you must excel. Here are three strategies to manage your competitive edge. 1. Become a Career Entrepreneur The business of career management is that—an independent business that you manage—even if you work for someone else. …

“I y’am what I y’am, what I y’am.” Now, I am an actor, a speaker, and a trainer–as well as a writer. When I act, I act. When I speak, I speak. When I train, that’s different, too. As I said earlier in my previous blog, acting is more than “being someone else” or “a …

When I talk with people they state they are disappointed that sometimes they do not accomplish their goals – a promotion, start a business, run a marathon, go back to school, or whatever they set their sights on. They have great intentions and mean well, but they fall short on execution. What they set out …

Ten Ways to give your Quality Management initiative the best chance of success and sustainability.

If a social media marketing firm doesn’t first seek to understand certain core fundamentals about your business and competitive environment, they are likely not a goof fit for you.

The research and literature on change indicates that a primary reason for the success or failure of a change initiative hinges on the skills and knowledge of the individuals responsible for leading the change. So what leadership behaviors or competencies are most strongly associated with effectively leading or overseeing change initiatives? This blog entry introduces three competency areas that enhance the capacity of a leader to coordinate and drive organizational change: Systems Thinking, Strategic Savvy, & Organizational Agility.