[Editor’s note: We’re pleased to bring you this description of the Digital Media Law Project, written by Jeff Hermes, its director. We’re sure you’ll see the relevance to the field of crisis management.] Providing Legal Resources to Online Journalism Although some sectors of the journalism industry have recently shown signs of recovery, the future of …

The steps for creating a profitable endeavor don’t change. It’s all about leveraging a proven formula, or system, for success.

Well… actually you can, if you’re asking your friends and relatives; but, if you ask foundations, corporations, major donors, or the general public, you’d likely be wasting your time and resources. Sometimes, especially with new nonprofits, people don’t realize that the mere existence of an organization is not sufficient justification to ask others for money. …

Quality response is key The surging popularity of social reviews by customers, along with the increasing heed they are paid by those seeking to hire a contractor or make a purchase, makes responding to and resolving complaints a major priority. Many will be rational, some will be pure emotional venting, and yes, there will be …

History of Organization Development (Part 4 of 6) — Frederick Taylor, the First Modern ‘Change’ Consultant (Guest post from John Scherer, Co-Director of Scherer Leadership International. This is the fourth blog post in a six-part series about the history of Organization Development, “On the Shoulders of Giants.” NOTE: Most of what I have learned about …

Get it right, or the world will hear When passengers aboard a Middle East Airlines flight discovered that not only did their plane have no air conditioning in the scorching heat, but was also full of broken tables, malfunctioning entertainment systems, and safety booklets stuck together with chewing gum, the logical first step was to …

With tears streaming down my face, I watched a young father from our church carry In His Hands the casket of his baby daughter. I held tight my two sons that were with me with at the funeral, feeling the immense sorrow that they must be feeling as parents who would never get to raise …

Change management is a hot topic in the Leadership and Organization Development world. While many people in organizations are leery of change, either due to change fatigue, or because they think the next change is simply the fad of the month, change can either be good or bad depending on many factors. If you want …

A common understanding in the learning field is that the best way to learn is to teach someone else. During the past year, I have had the privilege to learn a great deal from my HR students. What my students taught me this year: HR is still misunderstood in many organizations. Many of my students …

My previous posting discussed the planning and organizing processes. This time, we will address steps three and four – writing, reviewing and rewriting. Write the first draft quickly • Work from your notes and worksheet. • Write heading and subheadings first and use them as a guide. • Begin with the easiest parts of your …