Practice makes perfect Police forces the world over are embracing the importance of communication for crisis management, reputation management, and community building. Here’s one example, out of far-off Trinidad & Tobago, from a Guardian Media article: Senior officials of the Police Service embarked on an intensive three-day training workshop yesterday on how to communicate better …

Continuing (from Tuesday) to devise/structure the process for rebuilding our relationship with our lapsed donors…. Our next step is to design our solicitation strategies based upon how “major” the lapsed donors’ gifts were … and might be again. That helps us decide whether we just send solicitation letters with return gift envelopes enclosed; if we …

You could say this is part two to the eagle reflection I shared earlier called Flapping of Wings. A friend sent me a devotion today by Mary Southerland that was focused around eagles. The eagle this year continues to be an amazing teacher and guide in my life. I went on a special trip with …

It’s an old saying in development, that your best prospects for the next time are the people who gave to you last time … or the time before that, or the time before. Based on our best knowledge and understanding of the people who’ve given to us before, we should be making case-by-case judgments on …

How many times have you sat through a meeting or presentation that was so dull and lifeless, you could only wish for it to end? What does suck the life out of these communication modes, and how can we get it back? This article tells you how to live, laugh and love your audience, bringing your speaking back to life.

Breathing aside, everything in our lives is a choice*. I can already hear the clamor of dissenting opinions. Read on and then we can debate. * (Fair enough… there are obviously other automatically-regulated functions of the body that sustain life and fall into the same category as breathing, but hang with me on the concept, …

A positive reputation is a powerful crisis management tool The best reputation repair plan starts before a crisis occurs (but keep reading even if that ship has already sailed!). Be where your customers are, with an established presence that give people a reason to trust you. This might mean regular updates to a blog, Facebook, …

Guest Post by Andy Trainer, from Silicon Beach Training Project managers need a great deal of technical knowledge and project experience in order to do their job. Companies looking for effective time management techniques for project managers will therefore ask prospective candidates for evidence of training and of managing successful projects. What isn’t always appreciated …

Dr. Seuss has been providing great advice to children for years. And while the above mentioned passage is great advice, it assumes that one realizes their own control in situations. It requires personal accountability. Personal accountability seems to be missing far too often in organizations today. Consider the number of conversations you have had with those in your organization about missed deadlines, failed projects, or performance misses. How often do those conversations result in a list of excuses?

Why are Executive Summaries so Important? Some federal grant guidelines require an Executive Summary or Project Summary. Some Project Summaries have page limitations and strict rules about their content. However, if the Executive Summary is open-ended you have an opportunity to introduce your narrative and provide a roadmap for reviewers. If your Executive Summary is …