How do you manage this increasingly common problem? Despite what quite a few shady companies purport to be able to do, there is no way to magically erase negative online reviews. The reality is that if people are saying bad things about you online, the best thing you can do is change their minds If …

This is the time for New Year’s resolutions – to set goals and to make changes in our personal or professional lives. Let’s focus your attention on your career for 2013. Whether you want to find a more satisfying job, make more money, get that promotions make a job change, push for that promotion or …

If you don't know where to begin in a meeting, let this secret be your starting point - Secret #8: The Secret of Standard Agendas. After all, it is the New Year and all about beginnings. Agenda setting will not only steer the course of your meeting - it will provide your beginning.

Converting a lead into a sale is 100% on you. You may not close many, and in many cases you may not close any at all.

The Next Step to Success Is Having Great Communication Skills How far have you come on this journey? Are you “there” yet? Sometimes it is hard to see our progress, especially when we are making small changes, changing habits, and fine-tuning our existing skills. Maybe it would be helpful for you to go back and …

The foot-in-mouth disease continues to affect organizations and individuals worldwide Each year around this time Merrie Spaeth, former Director of Media Relations for President Reagan and current president of Spaeth Communications, announces her BIMBO of the Year awards. The BIMBO awards are meant to demonstrate the dangers of associating oneself with the very negative terms …

There are numerous myths that seem to persist about Boards of Directors. Here’s a list of 10 of them. Myth –The phrase “corporate Boards” conventionally refers to statutory, for-profit Boards. However, statutory nonprofit Boards are Boards of a corporation, too, so they’re both “corporate Boards.” Myth — A Board of Directors can delegate its fiduciary …

I never thought I’d admit to this, but I have discovered this, believe it or not, in the college English writing class that I teach. It is almost as if the students don’t have a real sense of the past. They cling to the here and now that technology is what makes life civilized and …

I can remember when “subliminal” was the buzz word going around town. Anyone sitting in a theatre or watching television was going to go do outrageous things because of the subliminal messages hidden on the screen of either medium. It could be a useful tool in training come to think about it. So does mind-reading, …

Crisis management for a clash of modern vs. traditional communication While the rest of the business world has boarded the social media train, an incident earlier this month involving Netflix CEO Reed Hastings brought to light an important question: How do you avoid having your social media communications run afoul of regulatory bodies that are …