As the strategy leader, you have seven activities to which I recommend you pay close attention to build a strong strategy that has full buy-in and commitment. Gain your team’s commitment and buy-in to the process If your leadership team members are like most with whom I have worked, they are stretched for resources and …

Why Understanding Our Models, Theories, and Paradigms Is Important Paradigms, theories, and models – we all have them and work from them. Many of us don’t know it. But we really should. When we practitioners in human development (consultants, coaches, trainers, etc.) come to conclusions about our clients and their organizations, we should closely examine …

“Many managers make poor staffing decisions. By all accounts, their batting average is no better than .333. At most, one-third of such decisions turn out right; one-third are minimally effective; and one-third are outright failures. In no other area of management would we put up with such miserable performance.” – Peter Drucker, management icon. I …

It was a while there and I couldn’t speak–so upset was I that countless, thoughtless bloggers were telling us the Worst and Best Degrees–and we’re already feeling an uncertain future. I’m calm now. Okay, I’m back and re-posting. I had to go count, name all the Presidents, then all the State Capitols until I stopped …

Company directors are currently working harder than ever before as they attempt to steer their companies through the chaos caused by the global financial crisis. Many organisations that have suffered (or even precipitated) the crisis displayed most of the externally visible attributes of good governance. Good governance structures and reporting are associated with good corporate …

Manage a crisis AND run a business? Are you ready? When a major crisis hits, it can feel like the bottom just fell out of your whole organization. Energy is focused on response and recovery, communication and crisis management, and it can be easy to set daily duties aside. While obviously you have to assign …

One of my childhood memories is of my fifth-grade English teacher posing this question to us as she analyzed a piece of classical literature: does the means justify the ends? She qualified her question with, “I know you are too young to understand this, but one day you will.” I wonder how many of us …

I am seeing a trend here, where TW=BA=UX. Multitalented roles of Technical Writers are now becoming more involved within organizations. They must know the business as well as Business Analysts, and they are also becoming our Usability Experts. They are a versatile, adaptable, resourceful group of writers, mainly because their function is in knowledge transfer. …

One of the advantages of the coaching process is that it can be done in a wide variety of formats and still retain its powerful benefits. In this article, we acquaint the reader with the basic formats in which coaching can be done. We use the term “format” to refer to the physical configuration or …

“Managers who coach their people become known as good managers to work for, developers of talent, and achievers of business results. They also become better leaders in the process.” Jack Welch, Former CEO General Electric Why Is Coaching Important? Good managers regularly keep their people and team informed about work performance so that they can …