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Are We Really Just Looking for Leaders to Save Us From Ourselves?

Guest submission from Carter McNamara of Authenticity Consulting, LLC. An Earlier Time When We Fantasized Heroic Leaders In the 1960s and ‘70s, many of us took part in “rap” sessions. Back then, rapping was a free-floating discussion, usually centered around utopian dreams of what society should be, but wasn’t. We lamented how corrupt “the establishment” …

Free Management Library and iBrand Masters Tweets

Coaching Blog: Coaching Tip – Block Time to Maximize Your Efficiency http://bit.ly/9dedlw # Training Blog: 4 Steps to Conducting a Needs Assessment: http://bit.ly/bANRSz # Social Enterprise: Feasibility Testing: Top 10 Tips http://bit.ly/9YLsOE # Business Planning Blog: What Do We Need: Strategic or Business Plan? http://bit.ly/dj9XBr # Fundraising Blog: GRANTS: FREE MONEY – NOT QUITE !! …

Needs Assessment

The First Step A Needs Assessment is a systematic exploration of the way things are and the way they should be. These “things” are usually associated with organizational and/or individual performance. WHY design and conduct a Needs Assessment? We need to consider the benefits of any Human Resource Development (HRD) intervention before we just go …

Customer Service Strategies…Self-Help is IN

Help Thyself. It is the ‘it’ strategy these days. It makes good business sense. Outstanding content can divert call and email volume. It can improve the Customer Experience. As technology has evolved so have self-help presentation options. Long, static user guides are quickly becoming passé as quick guides, indexed documents and how-to videos become ubiquitous. …

From Vertical to Horizontal

We live in traditional organizations that are functional and vertically managed. The design is similar to creating and operating a “marching organization.” Work is aligned by function and managed vertically up and down the line. When errors happen, they are pushed up to the next level of command. A control structure reinforces the hierarchy of …

Coaching Tips to Expand Your Comfort Zone

People who are successful stretch themselves. They take risks and are bold. They expand their Comfort Zones and Think Big. They know how to manage their inner critic and self imposed limits to get what they want in life. Here are 4 Coaching Tips to Expand Your Comfort Zone. 1. Don’t settle for mediocrity. Say …

16 Ways to Derail an Attempt at Building Performance Culture

Previous posts have provided tips on overcoming the myth of the paper trail. In an effort to examine this issue from a different angle, below is a list of things that can derail your attempt to create a performance culture. Save all your feedback on an employee’s performance until the annual review meeting.

Instruments to Measure Post Training Effectiveness

Evaluation is not just for the trainers and learning professionals, it’s for the adult learner, the middle managers, and everyone involved in the process of training and development – Even more important, in today’s recession, training is, unfortunately, one of the first areas in a business to be trimmed or cut. So we have to …

The purpose of the Paper Trail

I have spent a great deal of time writing about the paper trail. My previous two posts discuss steps in overcoming it and building a culture of performance. So often, Human Resource (HR) professionals must provide the legal voice concerning employee issues in the organization.

The Value of Spirituality in the Workplace

Research shows the impact spirit in the workplace can have for individuals and organizations. Here are five key outcomes that everyone can benefit from: Boosts morale. Engaging in practices that support spirit in the workplace can uplift the spirits of everyone involved. Influences satisfaction. Since spirit in the workplace encourages each individual to bring their …