Although generally thought of as a performance appraisal tool, 360-degree feedback has been used as an awareness tool during training–especially Leadership training. When I was involved in training management, I worked with a team of contractors who used 360 feedback as part of the training program we asked them to design and deliver for us. …

In this blog we talk mostly about project managers and how they can steer the project towards success: how they can start with a strong business justification, do robust planning, enact good change control. But there is another player in the project’s cast of characters who is just as important, if not more, than the …

Vitrue, Inc, conceived another approach to calculating the value of a Facebook Fan page - based solely on the number of impressions the fans enable.

Often my coaching clients are faced with a big decision and want to discuss it in our coaching sessions. The competency of timely, high quality decision making is imperative in today’s competitive work environment. Here are six tips to make efficient, effective decisions: 1. Let go of perfection – perfectionism will bog you down. Anyone …

Are interested in working in Netflix? Do you think that talent is your number one priority in HR? Then you shouldn't apply at Netflix. In a current job posting on their website, Netflix clearly spells out what they are and are not looking for in a Director-HR. The message is short and doesn't mention anything about company benefits or essential functions. But, it is effective. It is to the point and my guess is that it will weed out a number of candidates that don't fit.

Push or Pull? The old question. What are you doing? Think about pushing. We have all had a pushy sales rep. We don’t want the product, at least yet. We don’t want to talk to them. They are all sell, sell, sell. Hard sell too. Just get off my case!! Turn your mind to pulling. …

We all know we probably could do a better job of listening. But have we really thought about what benefits could accrue to us and our relationships when we really listen?

Text messages warn students, spread crisis response advice In May of last year, Boston residents were plunged into the midst of their own crisis when a major water pipe burst, disrupting water service and potentially contaminating public water sources. Luckily for residents, local officials were prepared, and spread the word quickly using various technologies combined …

Last week I wrote about healing and reconciliation. Though I hadn’t planned to write a follow-up blog, life had other plans. On Mon. my 16 year old cat died unexpectedly and it’s been a shock and loss. I’ve often thought that in our American culture grieving is highly under-rated. Other cultures understand the importance of …

It seems traditional classroom training as we know it may be dying, but there are ways to bring it back to life. “Recent remarks* by Tony Bingham, CEO of ASTD, suggested that much of the formal classroom with instructor-led training has gone the way of scheduled classes, blackboards and overhead projectors. Replaced by the ‘pull’ …