Project Management/

Operations

The Ultimate Guide to People Operations

People operations empower your employees to become productive and fulfilled in the workplace. It’s essential for you to invest time and effort in people ops because your workforce is the backbone of your business. Although the term “people operations” is relatively new, it’s a traditional concept that is closely related to human resources (HR). What …
Most people involved in projects agree that it’s a good idea to monitor the quality of the project. Of course. Who could argue against it? Would anybody really oppose a job well done? The difficulty lies in how to measure project ‘quality’. On this topic, it is not so easy to agree. Quality Management, as …
I am always talking about bringing in training from the outside, not just a vendor but from another occupation or profession. As most of you may know I have a theatre background as well as one in training and psychology. My latest brainstorm in the area of theatre is to develop a community theatre based …
Two years ago I was deploying a high-technology project for a client. It was a worthwhile project, whereby we were going to give sales people the ability to communicate instantly with their developers in Asia. A few weeks into the project, the client’s own Security organization became very interested… and proceeded to shut us down! …
Our topic today has nothing to do with an eccentric or detestable person, happily. Although some project managers may not agree, a more prevalent pest to be avoided in projects is “scope creep”: additional scope that creeps in, without anyone in the project team noticing. Before you know it, there is an expectation that the …
Here is a familiar scenario for some of us who perform projects for customers: a request for some work comes in. We have (or know where to get) the capability, the skills the personnel. Having performed similar work before, we even have references. The catch? Geography. Either the customer, or key performer(s), or the project …
There are certain skills which are incredibly useful for small businesses. If the business has someone on staff knowledgeable about ‘accounting’ for instance, or ‘taxation’, better decisions can be made consistently in those areas. For example, business equipment would be purchased knowing already in advance what kind of depreciation will leave the business in a …
Recently, an acquaintance who owns his own business installing industrial valves, remarked how difficult he thought the field of Project Management had become. “Why is there so much paper?” and “Why do the concepts have to be so hard?” (He does have a point, what with Earned Value Analysis…) He indicated that if it weren’t …