View things through your audience’s eyes and gain valuable crisis communications insights It’s become fairly accepted that, when found to be in the wrong, organizations should explain what happened, how they plan to set things right, and how they plan to prevent the same issue from occurring again. One critical factor that’s often missing, however, …
Professional Development/
Organization Development
Frequently Asked Questions About Peer Coaching Groups
Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
The notion of “scale” gets a great deal of attention in the social enterprise world. It seems to suggest fast growth from taking a successful model to expanded size, locations and social impact, all at warp speed. Social capital, business competitions, even funders often talk about scale as if it were the ultimate goal for …
Nearly 11 million pounds of frozen foods pulled from shelves According to USA Today, Rich Products has called for the recall of nearly 11 million pounds of frozen mini cheeseburgers, sandwiches, quesadillas, pizzas and other snacks sold under the Farm Rich, Market Day and Schwan’s brands because of potential E. coli contamination. So often when …
Shocking footage shows the coach shoving, and throwing balls at player’s heads Rutgers University is facing major crisis management after a video showing men’s basketball coach Mike Rice hurling basketballs at players’ heads, shoving, yanking collars, and screaming homophobic slurs was broadcast on ESPN’s “Outside the Lines” this afternoon. Video of Rutgers practices from the …
Unprecedented attack demonstrates the dangers that lie ahead Around the world, ‘net users are experiencing slowed connections as a result of what may be the largest cyber battle to date. Spam fighting group Spamhaus has been facing an extended and incredibly powerful DDoS attack from Cyberbunker, a Dutch web host recently blacklisted for hosting a …
A Crisis Communication Management Method, Faked Out Good crisis management means always verifying sources Tools for generating iPhone messages have become incredibly popular for creating funny memes to be posted on social media, but until we saw a recent post on the SteamFeed blog we weren’t aware that there is now a tool that replicates, …
A focus group is a moderated group discussion that focuses on particular topics of interest. Moderators lead focus groups and usually follow a discussion guide of open-ended questions. Here are some tips for planning for focus groups in program evaluation, gleaned from my reading of Richard A. Krueger’s and Mary Anne Casey’s excellent book, Focus …
