[From the Ed: We’re happy to share the following guest article from Hungarian crisis communications expert Kornel Bohm.] Choosing the right crisis communication strategy An intense situation, like a crisis, is accompanied by extreme emotions, and frustration, confusion, lethargy, fury, or even shame or a thirst for revenge – just to mention the most common …
Professional Development/
Organization Development
Like it or not, you will be held accountable for your actions The Internet has established a whole new level of accountability for major organizations. Which facts and figures see the light of day are no longer controlled by the companies involved, nor are they buried deep in financial journals your average person will never …
When millions of patients have data stolen investors are not your primary audience There’s no better proof that cyber crises are on the rise than the recent series of posts on this blog, starting with the discovery of a cache of 1.2 million stolen login credentials, followed by the Homeland Security breach exposing personal information …
Cyber criminals can strike your organization without ever touching your systems directly Earlier this month, the U.S. Department of Homeland Security announced a hack targeting a contractor who performs many of its background checks that exposed the data of at least 25,000 government workers. Among the stolen data is a bevy of highly personal and …
Businesses large and small were targets of data theft It seems every time we hear about a record-setting cyber crime, news of an even bigger one rolls around the corner. Cue the latest revelation – that a collection of stolen Internet credentials, including some 1.2 billion username/password combinations and more than 500 million email addresses, …
Are you ready for a disruption in your food and water supply? Experts say your disaster in drinking water crisis management should include stocking at least one full week’s worth of food and water for each person in a household, but even in earthquake-prone California where we’re based, it’s a rarity to see anyone who …
Are you positioned to stay ahead of damaging rumor, innuendo, and outright lies? Considering not only his position as a key politician on the world stage for decades, but also his leadership through World War II’s propaganda battles and spy games, we feel Winston Churchill is more than qualified to speak on the subject of …
