Retailer still feeling the pain of holiday data breach A full five months after its enormous data breach, Target is still scrambling for ways to convince shoppers to come back. The big red retailer’s latest move was to give CEO Gregg Steinhafel the boot, allegedly to bring in new leadership that will, “help restore consumer …

As a meeting facilitator, you must employ several techniques for recording information in a session to make it a manageable process. When you are gathering input, ideas, and issues from your group at warp speed, it will inevitably be challenging and tedious. Here are a few methods to make the process easier.

During strategic planning, as your team arrives at the stage of defining the broad activities – the strategies – your team will undertake to move your vision into reality, we recommend a specific format for writing those strategies.

This is why you need to look at advertising with an eye for crisis management Dove has been quite successful as a brand in recent years, in part thanks to its campaigns focused on women with a wide range of body types. Its latest campaign never went to print, however, thanks to an early reveal …

Our current generation of millennial professionals will make up the majority of the workplace in the next twenty years. Employers report millennials aren’t ready for work–that in management and leadership areas they only succeed because they are bright achievers. So far. We have the power to change that. It’s not anyone’s fault–everything is happening so …

Saying you’ll clean up your act is one thing, backing it up is another General Motors is the latest carmaker to come under fire for failure to address safety issues (and defending that decision) after it was revealed that it had swept reports of defective ignition switches, responsible for some 12 deaths, under the rug …

Here we go. It's now down to the Final Four in this year's NCAA March Madness. As I analyze the four remaining teams and highlights of their seasons (and take a look at my butchered bracket!), I think about how March Madness and - more importantly - the game of basketball really does embody what we know about facilitation. Let's consider that thought for these reasons.

One emerging trend we’re noticing in our work is the number of companies using meditation and mindfulness practices to increase individual and group productivity, improve well-being and health, and reduce stress in the business environment. Moreover, recent neuroscience research demonstrates at the brain’s molecular level that meditation and mindfulness, even if practiced for just 20 …

Many times, we, as facilitators, are not prepared (or ill prepared) for meetings, and that leads to some horrific results – including those feelings you experienced while watching a fellow facilitator suffer through a meeting. What are some things you'll hear in an unprepared meeting? Look out for these words. And, don't let this happen to you.

When I was living in New York City from 1968 to 1976, the New York Knicks were one of the most feared teams in the NBA. With players like Willis Reed, Walt Frazier, and Bill Bradley, the Knicks were a joy to watch, especially during their 1969-1970 season when they beat the Los Angeles Lakers …