I was intrigued and inspired this morning by the following, which the Social Enterprise Alliance posted yesterday on the npEnterprise Forum:
Eric Dawson, an Ashoka fellow and the CEO of Peace First, recently wrote a beautiful piece for Social Enterprise Alliance. It’s about working for social change that we may never see happen in our lifetimes, and why it’s still essential to do so. An excerpt:
I was asked recently how I knew that the work I did mattered. I began the usual way – statistics, evaluation reports – and the woman interrupted: “No. How do you know your work really matters? Are you really making a difference?” She wasn’t asking me about data. She was asking if my life’s work had lasting meaning.
Many of us strive to understand the impact of our work in ways that are measurable. Whether it is acres tilled, test scores improved, waste recycled, or laws changed, these are important measures for understanding effective practice and improving our work. But I would argue that questions of impact are also spiritual questions: how do we know what we do really matters, when it is impossible to truly know?
Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
Much of the contentof this topic came from this book: Copyright Carter McNamara, MBA, PhD Focus and Scope of This Topic The purpose of this topic is to acquaint the reader with the field of Organization Development, a field with a rich history of research, publications, and highly qualified practitioners dedicated to improving the performance …
Competencies for Organization Development (OD) Practitioners The contents of this page has been moved to https://management.org/organizationalchange/org-change-competencies.htm. For the Category of Organizational Change and Development: To round out your knowledge of this Library topic, you may want to review some related topics, available from the link below. Each of the related topics includes free, online …
What is crisis communication? Business continuity is just one element of strategic why crisis communications and failure to recognize this reality can leave you dangerously vulnerable to communication or reputation-related threats. Any company believing that a business continuity plan alone makes it prepared to face a serious crisis situation is in for a sudden surprise. …
Edgy Marketing in the Digital Era: Pros and Cons One of the most common questions for clients to ask us today is, “How far is too far when it comes to edgy marketing?”. Competition for audiences across all forms of media is at an all-time high, and for brands that are struggling to break through …
What does this shift mean for your own crisis management efforts? I don’t think anyone will be surprised when I say that most people get their news online today, with a massive number neglecting traditional reporting in favor of social media. In 2000, about half of all Americans used the internet. Today, with smartphones and …
[There’s a link to our new survey at the end of this post, but if you’re eager to get your copy of “10 Questions To Ask Yourself About Crisis Management in 2021” now, just click here.] Preparedness is key to surviving the new normal Over the course of 2020, we have seen a number of …
Challenges Ahead: Navigating Crisis Preparedness and Response The Crisis Preparedness and Response for almost 40 years of crisis management experience have seen America more prone to erupt in new crises than right now. No one likes to look at hard truths, yet part of our job as crisis management professionals, and that of those in …
Making a Cyber Breach Crisis Management Plan These days, protecting your organization from cybercrime is just as, and possibly even more important than securing your physical facility. Cybersecurity is always evolving and you need to keep up with best practices to help prevent data breaches that could compromise your company’s reputation. With that said, it’s …
Audi’s ‘Insensitive Ads’: Questioning Interpretations Steer clear of this increasingly common marketing fail Before we get into it here, I want you to take a look at the image above, -which features a young girl snacking on a banana and leaning against a car – and consider the fact that it just resulted in Audi …
[Editor’s note: Especially as the world looks towards recovery from the impact of coronavirus, we felt readers would find this guest post from UK crisis communications consultant Amanda Coleman particularly useful.] Communicating through crisis to recovery Moving from crisis to recovery is not as simple as it may sound if it is to be done …
It’s not too late to get serious about coronavirus crisis management So you didn’t have a pandemic plan, or what you thought was a pandemic plan turned out to be more of a ‘serious-but-quick outbreak’ plan rather than something addressing the lengthy battle that the fight against COVID-19 has turned out to be. And of …
Let’s face it, we’re all a little worried. While pandemics aren’t new, the rapid spread and global impact of the COVID-19 coronavirus has already changed the way we live and work before it’s even peaked. Adding to the worry in this type of situation are the many, many factors that are out of our control, …
Southwest Airlines: Lessons in COVID-19 Crisis Communications Right now our Bernstein Crisis Management team is working with clients across the country to anticipate, prepare for, and respond to COVID-19 concerns impacting both operations and customer trust. One of the most widespread fears is that of using public transportation, particularly air travel, which is why we …
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