Avoid repeating Volkswagen’s mistakes
Volkswagen’s crisis will go down as one of, if not the biggest auto industry scandals in history. As such it presents many lessons, ones that could save much heartache and significant expense for others.
We came across an infographic from the UK’s Woodstock Motors that did a nice job of summing up VW’s lessons relating to online reputation management, excerpted below. For those interested we’ll link the full infographic after the jump.
– See more at: https://management.org/blogs/crisis-management/2016/03/01/how-are-you-viewed-on-the-internet/#sthash.SAiFnIZO.dpuf