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Kim Vey

Kim Vey’s posts

Tell me something good…..Reward and Recognition isn’t always easy

If you are a call centre leader, and your centre has a well structured program…

Customer Relationship Management

Survey says…Reward and Recognition is..

I’m currently doing research for a book on reward and recognition in call centres –…

Customer Relationship Management

Consistency is Key – Reward and Recognition

If you Google how long it takes to form a habit, you’ll get anything from…

Customer Relationship Management

Reward and Recognition in Call Centers

Call centers are now a mainstream tool for providing customer service to a very large…

Customer Relationship Management