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Jack Shaw

Jack Shaw’s posts

When Learning Takes Place: PowerPoint vs. Presenter

Running a presentation skills seminar at a large federal agency’s training forum, I was impressed…

Training & Development

Courtroom Drama – Training Lawyers to Act

What does an actor have to teach an attorney? Acting, improvisation, communicating, moving on stage.…

Training & Development

Training Solutions for the “Dumbest Management Concepts of All Time”

I just read an article on BNET, an online resource like the Free Management Library–no…

Training & Development

Customer Service Training: Preventing Disasters & Accountability

Customer Service Training: Disaster Prevention & Accountability We all know the Transportation Security Administration (TSA)…

Customer Relationship Management

Training Using Life Simulations

I recently had the pleasure of reviewing Naomi Karten‘s book on Presentation Skills for Technical…

Training & Development

Training Sessions and Seminars: Who Should Do Most of the Talking?

The Ongoing Debate Between Subject Matter Experts and Communicators To most who have read other…

Training & Development

Icebreakers – The Who, What, When and When Not to Do Them

Personally, I have never liked icebreakers. Just ask anyone you know who doesn’t like them…

Leadership Skills

Training to Read Minds

If we only knew what others were thinking, it would make our job so much…

Training & Development

What’s the Difference Between Training and Teaching?

My last two blogs focused on “acting” and “speaking,” and how those areas affected trainers.…

Training & Development

If I Am An Actor, Why Am I Here?

“I y’am what I y’am, what I y’am.” Now, I am an actor, a speaker,…

Training & Development

Acting in Business Training: Unleash Your Potential

Unleash Your Potential: Acting in Business Training This all began as a comment to my…

Improving Yourself

“Dress Right! Dress!” for Successful Training

Submitted by Guest Writer, Antonio Centeno President, A Tailored Suit The Effect of Clothing on…

Training & Development

Don’t Assume in Training Workshops

Do prepare your speakers with all the information you can about the conference, including theme,…

Training & Development

Training World Class Customer Service

Submitted by Guest Writer Rosanne D’Ausilio, PhD Consultant, Master Trainer, Customer Service Expert, Coach &…

Customer Relationship Management

Success Strategies: Investing in Coaches and Programs

The quick answer is easy. No one can ensure your success. Success as a speaker,…

Training & Development

Training and Optimism: Thriving in Tough Times

Thriving in Difficult Times In Training and Optimism We say our people are our greatest…

Improving Yourself