Free Nonprofit Micro-eMBA Module #4: Basic Skills in Management and Leadership © Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Much of the content of this module came from the guidebook, Field Guide to Leadership and Supervision for Nonprofit Staff. (This learning module is in the nonprofit organization development program. However, this module can also …

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Adapted from the Field Guide to Leadership and Supervision in Business and the Field Guide to Leadership and Supervision for Nonprofit Staff. This learning module is in the organization development program. However, this module can also be used by anyone as a self-study exercise to learn …

Customer Relationship Management: Guidelines and Resources © Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC Although there is a conventional difference between the terms “customer” and “client,” this topic refers to “customers” as meaning both. Also, although a product is a tangible offering and a service is an intangible offering, this topic often refers to …

Suggestions to enhance the Board Chair and CEO working relationship. © Copyright Carter McNamara, MBA, Ph.D., Authenticity Consulting, LLC. Inherent Struggles Between Both Roles Formal Practices and Procedures that Can Minimize Conflict Personal Practices to Minimize Interpersonal Conflicts If Worse Comes to Worse Also, consider Related Library Topics Learn More in the Library’s Blogs Related …

Recommended Books for Nonprofit Social Entrepreneurship The following books are recommended because of their highly practical nature and often because they include a wide range of information about this Library topic. Also, a convenient search window is included below the rows of books. As an Amazon Associate, Authenticity Consulting, LLC may earn commissions from qualifying …

Recommended Books – Leadership There is an explosion of books about leadership. Some are about broad and general philosophies, paradigms, visions, and values. Others are about more specific models and theories. Still, others are about even more specific tips and tools. Bibliographies of books on leadership span numerous pages. The books mentioned on these pages …

Recommended Books – Starting a New Organization Starting a For-Profit Business Starting a Nonprofit Organization Starting a For-Profit Business The following books are recommended because of their highly practical nature and often because they include a wide range of information about this Library topic. Also, a convenient search window is included below the rows of …

Deloitte asked more than 2,000 C-suite executives, managers, analysts, and crisis pros from the US and abroad four questions: What type of crisis is your organization least prepared for? In a crisis, who in your organization would lead the response? During a crisis, what do you believe would be your organization’s biggest gap? When did …

The most critical factor in creating a Major Gifts Program is the availability of a group of volunteers and professionals who will accept responsibility for the success of that program. This Leadership Cadre, which should (ideally) include one-or-two savvy and committed Board Members, must include a couple of current (preferable) or soon-to-be major donors, the …

To paraphrase a posting from a listserve: “If you are going to get someone to want to become a (major) donor to your organization, you have to start with ‘where they’re at,’ and ‘where you’re at.‘ [I put “major” in parentheses because I want to be sure that it is understood that the concept applies …