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There are now many social media avenues by which technical writers could use to provide the information required by their target audience. We have FaceBook, Twitter, YouTube, Blogging, Pinterest to just to name a few. With all these social media mediums, do we still need to provide paper documentation or should we just answer questions …

Not every would-be entrepreneur has deep pockets, or rich friends and family, to get their business started. Indeed, most small businesses are started on the cheap. Here are some tips on how to start your venture with minimal cash.

Marc Lane, arguably the most prolific writer in the social enterprise sector, last year wrote another one of his useful books, entitled: Social Enterprise: Empowering Mission-Drive Entrepreneurs. It’s a good book to glance through, and even more important, to have nearby on your bookshelf for when you have a legal question about social enterprise. For …

When it comes to crisis management, choose your words wisely One of the most common requests from clients of ours are for ways to “say no comment without saying no comment.” Yes, communication and transparency are crucial in today’s business environment, but sometimes it’s just not in your best interest to discuss a particular topic. …

In their new book, Repeatability, Bain & Co partners Chris Zook and James Allen show that a small percentage of companies sustained profitability over long periods do so because they are able to control growing complexity which slows them down. These leading companies have repeatable models that allow the company to react to new situations …

When you’re looking for financing, it may seem that anything will do. However, depending on the life cycle stage of your venture, some forms of financing are better than others. You want the right kind of capital for the needs of your business at that point in time.

Let’s face it; it’s no fun when someone complains. Some people, the saying goes, just like to complain. Best to give them what they want and send them away, right? Not really. Complaints can provide such valuable market feedback that you’ll want to include strategies in your business plan for dealing with them. Most of …

The following blog was written by guest blogger Cyndi Laurenti: The economic struggle the U.S. is facing today isn’t simply a matter of a few bad business decisions; for too long business practices have marginalized and preyed on their market base. The quest for corporate profits has caused similar degradation of social systems and the …