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10 Benefits of Managing Ethics in the Workplace

Many people are used to reading or hearing of the moral benefits of attention to business ethics. However, there are other types of benefits, as well. The following list describes various types of benefits from managing ethics in the workplace. 1. Attention to business ethics has substantially improved society. A matter of decades ago, children …

Capital Campaigns – Part #2: What They’re Not

• A capital campaign is not a “fundraiser.” It is as far beyond a dinner event as building a motorcycle is beyond building a skateboard. • A capital campaign is not for the faint of heart. In conducting a capital campaign, an organization puts its credibility and its future on the line. It is one …

Chevron Gets Pranked

The latest trend in attacks presents new crisis management challenges You’ve probably already heard of the fake Chevron PR campaign, an elaborate and temporarily effective attack by activists. For those that missed it, the elaborate prank, whose aim was to draw attention to questionable environmental practices, involved not only a fake website, but an entire …

Appreciation for Appreciative Leadership

This blog entry – consistent with my entry from October 7 -- is a commentary on Whitney, Trosten-Bloom, and Rader’s book Appreciative Leadership: Focus on What Works to Drive Winning Performance and Build a Thriving Organization. I want to be transparent about my biases related to this current series of blog entries on Appreciative Leadership (AL).

Blogging: The Spiders Say It’s Time You Got Started

What if you could broadcast your company news, brand attributes, or something especially cool about what you do with a few disciplined hours each week at your computer? Of course, you know that you can….by start blogging. You’re thinking, old news, right? Sure it is. But I’m here to reinforce the newsy part in the …

Transition through Fear

I want to follow-up on my post from last week about taking down your house board by board. Before you can re-build your house, you’re left in the Void. Many people can’t sit in the place of the void. It’s too scary, too lonely, too unsettling. Why is that? Some people resist change (at work …

Survey says…Reward and Recognition is..

I’m currently doing research for a book on reward and recognition in call centres – what’s new, some fresh ideas, what motivates reps these days, etc and preliminary results show that 100% of the companies surveyed so far have some type of program. I thought it might be interesting to share some preliminary results with …

Engaging your team and improving productivity

We all try harder when there’s a prize at stake, no matter how small. The desire to win is in all of us to a greater or lesser extent and even those who wouldn’t be described as ‘competitive’ still enjoy playing. In business, sales teams have included competitive measurement and reward to drive productivity for …

Capital Campaigns – Part #1: What They Are

This series of postings (don’t know yet how many will be in the series) is to help you understand and prepare for a capital campaign, so that, when you hire a staff campaign director or engage counsel, their time (and your money) will be used most effectively. To start, a definition: A Capital Campaign is …

The Right Steps

No two crises are the same, but some guidelines apply to all types of crisis management Crisis management is not an exact science, but there are certain steps that, when taken, are almost guaranteed to provide significant benefits. While these steps are similar in many cases, for maximum effectiveness they must be tailored to fit …