Assembled by Carter McNamara, MBA, PhD The Balanced Scorecard is a performance management approach that focuses on various overall performance indicators, often including customer perspective, internal business processes, learning and growth, and financials, to monitor progress toward the organization’s strategic goals. Each major unit throughout the organization often establishes its own scorecard which, in turn, …
Business Resources
Most Popular
© Copyright Carter McNamara, MBA, PhD Whether your organization is a for-profit or nonprofit, you have to address certain considerations and make certain decisions if you set out to intentionally expand — or grow — your organization, products and/or services. You can grow your organization, products and/or services just by managing them well, for example, …
Learn Strategic Planning Without Incurring Travel Costs! The Series Facilitating Strategic Planning from the Consultants Development Institute provides virtual courses and numerous downloadable tools to learn to facilitate strategic planning. Concurrently you customize your own relevant and realistic Strategic Plan and earn a Certificate in Facilitating Strategic Planning. © Copyright Carter McNamara, MBA, PhD, Authenticity …
© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Adapted from the Field Guide to Leadership and Supervision in Business and Field Guide to Leadership and Supervision for Nonprofit Staff. Strongly Suggested Pre-Reading How to Ensure Strong Employee Performance Management Sections of This Topic Include How to Set Relevant and Realistic Goals With Your Employees …
© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Adapted from the Field Guide to Consulting and Organizational Development. Sections of This Topic Include Introduction Preparation for Interview Types of Interviews Types of Topics in Questions Sequence of Questions Wording of Questions Carrying Out Interview Immediately After Interview Other Resources *General Information and Resources *Ethics …
© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Sections of This Topic Include Test – What is Your Personal Decision-Making Style? Guidelines to Rational Problem Solving and Decision-Making Rational Versus Organic Approach to Problem Solving and Decision Making General Guidelines to Problem Solving and Decision-Making Various Methods and Tools for Problem-Solving and Decision Making …
© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Much of the content of this topic came from this book: This document provides guidance toward planning and implementing an evaluation process for for-profit or nonprofit programs — there are many kinds of evaluations that can be applied to programs, for example, goals-based, process-based, and outcomes-based. …
© Copyright Carter McNamara, MBA, PhD Sections in This Topic Include What Are Generational Differences? Overview of Perceived Differences Between Generations Are Generational Differences a Myth? Guidelines for Managing Different Generations Also, consider Related Library Topics What Are Generational Differences? What is a Generation? Before we go on to discuss any perceived differences between generations, …
Copyright Carter McNamara, MBA, PhD Get step-by-step guidance and materials to draft a sample Strategic Plan that is relevant, realistic, and flexible — while you earn a Certificate in Facilitating Strategic Planning in a self-paced, highly practical, and online program. Individual feedback is shared about your sample Plan. A fee is $295. Sections of This …
More in Business Resources
The Effects and Recovery from Founders Syndrome © Copyright 1995 Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Adapted from the Field Guide to Leadership and Supervision in Business and Field Guide to Leadership and Supervision for Nonprofit Staff and Field Guide to Developing, Operating, and Restoring Your Nonprofit Board. Also, consider Other Related Online Articles …
Advancement of Action Learning: Breaking Stability © Copyright Carter McNamara, MBA, Ph.D., Authenticity Consulting, LLC. (This article appeared in the January 2000 issue of the International Federation of Action Learning’s newsletter Action Learning News.) Attention to the action learning process has increased dramatically over the past ten years. The amount of applications and literature has …
© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Many nonprofit service providers agree that nonprofits will experience challenges and stresses unlike those experienced before. Experts cite changes in funding (devolution, etc.), demographics, values, technology, etc.) For a very good overview of these changes, see the Peat Marwick report located at http://www.us.kpmg.com/ps/march97/orgtrans.html). As the nature …
© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Sections of This Topic Include Understanding the Nature of Organizational Change Also consider Related Library Topics Learn More in the Library’s Blogs Related to Organizational Change In addition to the articles on this current page, see the following blogs which have posts related to Organizational Change. …
Organizational Transformation Much has been written about transformational change, to the extent that it is sometimes used synonymously with the phrase “organizational change”. However, there are various types and extents of change, and transformational change is but one of them. See Major Types of Organizational Change. Organizational transformation is a type of organizational change that …
© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Much of the content of this topic came from this book: When a topic, for example, organizational change and development, becomes very prominent, it often takes on many different interpretations and meanings. The advantage is that the topic becomes very accessible, interesting, and enlightening to many. …
Much of the content of this topic came from this book: Copyright Carter McNamara, MBA, PhD Focus and Scope of This Topic The purpose of this topic is to acquaint the reader with the various suggested types of mastery needed to successfully guide significant change in organizations, including whether it is a team, departmental unit …