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Theresa Pojuner

Theresa Pojuner’s posts

Agile User Stories and Documentation: Project Management

User Stories & Documentation: Humanizing Project Management I was reading about Agile and Scrum methodologies…

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Managing Documents

How do you manage your documents to provide consistent and accurate communication? Depending on your…

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Testing On Mobile Devices

Part of a Technical Writers job is to create test plans and to communicate it…

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Communicating Policies and Procedures

Definition – Policies and Procedures involve ensuring control over processes, giving directions, setting standards and…

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Designing For Your Audience

How much is too much? How do we know how to present a technical document?-…

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What Are Functional Specifications

Functional Specifications (based on the Requirement Specifications) describe how something works; what the user will…

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Getting To Know Your Technical Writing Department (Part 2)

This is the second part of the post ‘Getting To Know Your Technical Writing Department’.…

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Getting To Know Your Technical Writing Department (Part 1)

What happens when your new job is to manage or reinvent a Documentation Department? Where…

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Technical Writing And Work Instructions

We are all always learning and thinking. I came across a new expression and/or synonym…

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Tables And Technical Writing

In the previous post, I talked about focusing on some of the more fundamental and…

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Charts And The Technical Writer

One of the most essential components of a document is charts. As Technical Writers, we…

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Call Center and the Technical Writer

As a Technical Writer, we cannot forget about writing for the Call Center teams who…

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Gamification And Techncial Writing

Gamification for this post is defined as applying a game, which also grants rewards, badges,…

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Key Words Technical Writers Need To Understand

I’ve come across certain words and terms that Technical Writers should be familiar with. The…

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‘O’ is for ’Oops’

Why did I say that? ‘Oops’ what did I just do? What just happened? When…

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Build Your Technical Writing Templates

Templates are extremely useful for saving time and providing consistency. They are short cuts to…

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