Twitter Works
Twitter continues to prove its worth as a crisis management tool, often surpassing traditional media…
Jonathan & Erik Bernstein
Jonathan & Erik Bernstein’s posts
Get Specific
If I were to ask you if your company or organization had a crisis plan,…
Organization Development
Exit Quietly
Good crisis management is rarely about attracting a lot of attention and staying in the…
Organization Development
Overcoming Social Media Concerns
One of the biggest concerns companies have about venturing onto social media is a fear…
Organization Development
Philippine Police Overhaul Crisis
In a move aimed at improving both skills and image, higher-ups in the Philippine police…
Organization Development
Virgin Islands Hotels Weather Storm
Hotels in the U.S. Virgin Islands, a popular tourist destination, were given a scare this…
Organization Development
J&J’s Headache
For many years Johnson & Johnson was known for one of the most successful crisis…
Organization Development
Crisis Simulation
The hypothetical scenario was daunting: An intoxicated driver had just plowed a bus full of…
Organization Development
Popular on Twitter? So What?
HP’s Social Computer Lab has produced some interesting research reported by Tom Foremski on ZDNET…
Organization Development
You had me at hello
Here’s a great guest blog from a colleague and frequent contributor to my ezine, Jerry…
Organization Development
Free Crisis Management Training for Colleges and Universities
I am offering free guest lectures in crisis management/crisis communications-related topics to any relevant college…
Organization Development
Preventing the Sherrod Debacle: Ethics Best Practices
Ethics Best Practices to Avoid the Sherrod Debacle The morning before the brouhaha over Shirley…
Organization Development
Man Declared Dead too Soon
[This is a guest post by Dave Statter, who recently retired from the broadcast news…
Organization Development
Dell Has a New Crisis
In the past couple of weeks Dell has been the focus of a newly revealed…
Organization Development
Air New Zealand Shows How to Fight Back
[This is a guest blog from “Managing Outcomes,” published by Tony Jaques, Director of Issue…
Organization Development
Information Security as Crisis Prevention (video)
This is the first short educational video I’ve created on YouTube. I apparently spoke a…