Our content is reader-supported. Things you buy through links on our site may earn us a commission

Jack Shaw

Jack Shaw’s posts

Using Mobile Technologies in Education and Training

While I host this Training and Development blog and use the occasional guest blogger, it…

Training & Development

How We Learn–Six Points You Should Know

While I support the caveman theory of learning (the art of learning to survive anyway…

Training & Development

Customer Service Answers You Can’t Do Without

Today’s customers are emotional and want to blame someone. We may not be able to…

Customer Relationship Management

Training To Prevent Cyber Attack

“No one felt safe from anyone anymore. Many more millions died as brother turned against…

Organization Development

Training Definitions and Terms

I said in my last article I would give you a few training definitions. Well,…

Training & Development

Training for Survival: How to be the Fittest in Today’s Economy

With the title of this article, there should be no surprise that I have been…

Improving Yourself

Character Training

One thing that I’ve noticed is, that no matter how hard we try as trainers,…

Leadership Skills

Trainer as Leader: the Human Factor

It’s easy to think of the trainer as the leader–at least in the moment, but…

Training & Development

Training in The Art of Listening

As a speech coach and trainer, I talk about knowing your audience, knowing your subject…

Improving Yourself

The Best Training Assessments Are a Matter of Perspective

Rather than be a fountain of information on the “how-to,” I give various perspectives, especially…

Training & Development

Job Fair Success: Be Prepared and Thrive

What was I doing trolling the Recruit Military Opportunity Expo? It never hurts to see…

Hiring

Seven Steps To Guarantee Great Training Results

Can you actually guarantee training results? Can you? The simple answer is “Yes, you can.”…

Training & Development

360 Degree Leadership Training: Does It Work?

Although generally thought of as a performance appraisal tool, 360-degree feedback has been used as…

Leadership Skills

Is Classroom Training Dying?

It seems traditional classroom training as we know it may be dying, but there are…

Training & Development

Why Small Regional Training Conferences Are Most Effective

I recently published a blog on 5 Ways to Make Your Training Conferences Rock! But…

Improving Yourself

Trainers: Acting or Faking It

In the world of training, there comes a time when the trainer feels he or…

Training & Development