I often get asked about the difference between coaching, counseling, mentoring and consulting. While the communication skills used by these professions are similar – such as asking questions, active listening, summarizing, etc, they are very different methods and it depends on what the client needs. Here are some distinctions: Coaching – according to the International …

What do you want people to find on the first page of results when they search for your organization’s name on Google (which has 80+ percent of search traffic) or the other major search engines? You would probably prefer that they don’t find: a vicious blog started by disgruntled former employees; or, 75 percent of …

Fundraising, as a distinct sub-category of income generation, includes those activities that get people to GIVE their money to non-profit organizations and, ideally, to get them to keep giving. It does not include raising money by selling things – T-shirts, light bulbs, candy, books, carnival tickets, seats at dinner, or anything else that has material …

We as trainers have a responsibility to both the organizations we are working for and to the clients we are training to be effective and interesting. I realize that the topic for tonight was suppose to be on task analysis and andragogy, but I was in a classroom setting recently and the trainers simply were …

Not all social enterprises look alike. While many people immediately think of nonprofits (or nongovernmental organizations, NGOs), in practice any type of business can be a social enterprise. As long as you “harness the power of the marketplace to solve critical social or environmental problem,” which to me means you sell stuff to customers as …

Successful entrepreneurs tend to be frugal. They have to be. They know that money and time is scarce. Too many things to do, too little time. So they focus, prioritize, cut to the bone, do what only needs to be done to get from point A to point E (skipping point B, C and D …

What makes the field of business ethics so interesting and so challenging is that as a term, and as a concept,“business ethics” means so many different things to so many different constituencies. However, many of these constituencies often don’t communicate well together. The academic side of business ethics is often not seen as a resource …

Many people have the impression that a Board of Directors is a group of very wise people who sit in a very special room and make very complex deliberations and decisions. Actually, most Board members are people just like us who are trying their best to understand what’s going on and what to do about …

There are a lot of resources to help people think about whether to go into consulting and also about how to market a consulting business. However, there are very few resources about actually doing consulting — about how to work with clients to: Identify and understand a) the true causes of problems or b) how …

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