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Development Communications

It may get old, hearing the same thing over and over again, but it’s still worth starting a posting with a reminder that “Development” is about relationship building … with the intent that the relationships that are built will result in (financial) support for the nonprofit organization. Development Communications function in helping to build those …

Guest Post: The Ones That Shouldn’t Happen

[Editor’s note: This post comes to us from our colleague Rick Kelly, director of Triad Strategies’ crisis communications practice.] By most measures, Cedar Fair is a thriving enterprise. Its share price since 2010 has nearly quadrupled, most analysts rate its stock as a “buy,” and the $1.24 billion in revenue it generated in 2015 was …

What Happens in a Social Media Minute?

An incredible volume of communication While traditional media does its best to adapt to changing audiences social media continues to grow. The sheer amount of communication happening on social networks in any given day is mind-boggling, but what we found even more incredible was the 60-second breakdown assembled by Social Jumpstart: ——————————- For more resources, …

HAPPY THANKSGIVING

WISHING YOU ALL THE BEST AND HOPING YOU’RE SPENDING THIS HOLIDAY WITH PEOPLE YOU CARE ABOUT AND WHO CARE ABOUT YOU     See You Next Week     =-=-=-=-=-=-=-=-=-=-=-=-=-= Have you heard about The Fundraising Series of ebooks? They’re easy to read, to the point, and inexpensive ($1.99-$4.99) =-=-=-=-=-=-=-=-=-=-=-=-=-= Have a comment or a …

The Gift Table … Chiseled in Stone ??

A couple of weeks ago, in response to the posting “comparing” a Capital Campaign to the Annual Fund, I received the following, multi-part question: I am part of a capital campaign now and we had a donor ask why the gift table does not change for a gift that comes in that is not listed …

Communicating Functionality

How does a technical writer and developer communicate how a product works to a user? How do they communicate functionality, to make their audience’s user experience easier? They plan it out by knowing their audience, knowing what is expected of the product through meetings and through training. Knowing the audience Create the product needed by …

Bic Steps in it with Sexist #HappyWomensDay Ad

A bad decision made more damaging by poor crisis management Bic has long been criticized for its line of pens marketed toward women, called “Miss Bic” and Bic for Her”, but an ad the pen manufacturer created for South Africa’s Women’s Day pushed the disgust beyond sideline conversation and into the mainstream. Words really can’t …

What’s Conflict Costing You?

It doesn’t take a superhero to stop conflict from becoming crisis Everyone knows conflict creates issues, but did you realize just how much it’s costing your organization to let clashes run out of control? Take a look through this creative infographic from WorkFront and you’ll find some shocking stats that will have you ranking conflict …

Telephone Solicitation: Some Final Thoughts

As previously noted, if your phone program is primarily a fundraising solicitation tool, then the goal must be to raise as much money as possible. That happens when all of the elements in a phone program support/enhance each other. We’ve talked about caller recruitment, training, scripting and pre-call mail or email. We’ve also talked about …