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Organization Development

Frequently Asked Questions About Peer Coaching Groups

Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
Antibiotic-resistant bacteria raise deadly crisis management questions There is no arguing the fact that modern medicine is saving lives every day. Unfortunately, there is also a downside. By making the use of certain medications, specifically antibiotics, extremely prevalent, we are creating new and deadly “superbugs” that threaten to wreak havoc on unsuspecting hospital patients. Think …
President takes to Reddit for online reputation management First, we saw the Navy’s excellent social media program surface, then the Air Force’s savvy soared into the public eye. Now, the Commander in Chief himself has joined the party! Yesterday, a thread popped up in Reddit.com’s “I am a…Ask Me Anything” Q&A section titled, “I am …
In this week’s episode of The Crisis Show, hosts Jonathan Bernstein, Rich Klein, and Melissa Agnes covered crises that ran the gamut, from panic over new West Nile outbreaks and food recalls to social media blunders by Progressive and several U.S. universities. You can always rely on the wide world of sports for some reputation …
How one student shamed his district Breaking into their school’s computer database isn’t usually a sign of a good student, but when senior Jacob Bigham used a teacher’s password to gain access to Troy High’s records, it wasn’t to change grades or cause mischief. Rather, Bigham was on the hunt for the vote count from …
A Lesson in News Corp.’s Conflict in Basic Crisis Management Ignoring basic crisis management isn’t a good sign. Rupert Murdoch’s News Corporation has launched a review of anti-corruption controls in several of its publishing arms, including News International in London. Murdoch told News Corp staff in a memo on Wednesday that the company recently launched …
This week, The Crisis Show hosted a special “Back to School” episode. To help, we had guests Karen Freberg, assistant professor in Strategic Communications at the University of Louiseville and an adjunct faculty member for West Virginia University, Gail Glover, Senior Director of Media and Public Relations at Binghamton University and Phillip Lentz, Director of …
Sarcasm becomes reality for Travelocity The old, sardonic phrase “no good deed goes unpunished” isn’t exactly true. Doing good for your stakeholders is a great way to sink roots into your community and grow your reputation. The lesson that Travelocity should learn from its latest social media misstep is that “no incautious good deed goes …