Professional Development/

Organization Development

Frequently Asked Questions About Peer Coaching Groups

Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
Editor’s note: Author Rick Amme’s own words best sum up the focus of this important guest article – “Unpleasant as this is, it is something you have to think about in a position of leadership: prevention, not just response, when it comes to shootings in the workplace.” Worried About Mass Shootings? Think Prevention As a …
Leaked video raises reputation issues for presidential hopeful The tape of Mitt Romney slamming Obama supporters at a private donor dinner is one of those situations that there really is no explaining your way out of. Full of reputation-wrecking quotes like this one, discussing his own father, “Had he been born of Mexican parents, I’d …
I was working with an excellent, engaged Board and the lifecycle analysis was very helpful for them as a springboard to beginning their strategic planning process. The analysis brought into focus issues that should be in their plan that might not otherwise be there. It was important that the board was engaged because they were able to take an honest look at their strengths and which areas needed improvement to bring their organization to the next level
Astute PR moves from both sides in a contemporary crisis Savvy parties have been using the court of public opinion to sway disagreements to their side for years, so why not the two sides facing off in the Chicago Teacher’s Union strike? With both teachers and city leadership jockeying for position with what could only …
Google squashes rumors of coming Apple clash Apple’s $1 billion legal victory over Samsung didn’t just raise Apple stock, but also questions about the future of the operating system that poses a direct threat to Apple’s (thus-far) dominant iOS, Google’s Android. After all, the Samsung devices Judge Lucy Koh determined to be intentional copies of …
This week on The Crisis Show, hosts Jonathan Bernstein, Rich Klein, and Melissa Agnes combined talents once again to cover the biggest stories in crisis management. From shootings in Montreal and Jersey, to earthquakes in the Pacific, to a massive leak of Apple user info (via an FBI agent’s notebook, no less!) the headlines were …
When lawyers write the corporate apology Editor’s Note: The following guest article by crisis management pro Tony Jaques is the perfect companion to Jerry Brown’s post, “Skip the Spin,” which you can find on the Bernstein Crisis Management blog. Combined, they present a powerful statement on the dangers that emerge when we indulge the temptation …