What needs to be removed, and how to do it without creating a crisis We often espouse the importance of allowing stakeholders to share their opinions and experiences, whether positive or negative, on your social media pages. Overprotective admins seeking to guard their company’s online image have sent more than one organization rushing into crisis …
Professional Development/
Organization Development
I’m back after a hectic work period (my apologies for the sparse posts!) I return with a renewed commitment to this blog, aspiring to practice a lesson I’ve recently learnt: do less, plan and reflect more! Today I’d like to tackle the importance of reflection when setting professional development goals. Reflection, at least in my …
Don’t slack on this essential crisis management step Crisis management has really come a long way in a short time. It wasn’t more than a few years ago that the standard corporate reaction to “at fault” crises was to zip your lips and lawyer up. Now, it’s pretty well accepted that one of the most …
It seems that the use of “templates” in on the rise. I’m seeing them mentioned more often lately for strategic planning, Boards, marketing and fundraising We’re getting more calls from potential clients who want us to use a certain template. Some Advantages of Templates They very quickly depict a certain approach to doing a seeming …
Meeting the Need with 3 Funding Proposals Funders often require a grantee to get at least 3 proposals from consultants before the funders will fund a project for the grantee. That approach is meant to help ensure that the grantee selects the best and most cost-effective consultant for the project. As we know, some grantees …
What does a new Board member of a non-profit or for profit organization do to achieve change and growth. There are three main keys to success I discovered. The story first. I’ve just been named to the Board of Directors of a non-profit organization and want to move the directors in a direction beyond what …
Editor’s Note: The following apology email, sent by GoDaddy CEO Scott Wagner after customers lost service for some six hours earlier this month, is the second seriously high quality piece of online reputation management that we’ve shared with you recently. His plain language, paired with a more-than-generous full month’s credit for GoDaddy’s web hosting services, …