Professional Development/

Organization Development

Frequently Asked Questions About Peer Coaching Groups

Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
Innovation and energy often come together on campus, and today many of them have an entrepreneurial sparkle. College and business school is no longer a place for just preparing and planning how to launch a new venture or nonprofit organization. For many students, the venture starts while on campus, long before graduation. Here’s an article …
The best form of crisis management is prevention Social media, web digests, TV news, even plain old word of mouth all revolve around finding something interesting to talk about, and you really don’t want your organization’s latest slip-up to become the topic du jour. Problem is, you can’t shut it down once the story’s out. …
Good crisis management covers both It’s pretty obvious that you can’t just wing it when it comes to crisis management. While business leaders as a whole are far more on board with the whole “crisis plan” thing than they were some 10-15 years ago, their focus is still typically very much on the now. Few …
Seizing social media missed opportunities creates crisis management benefits. We’ve said it before and we’ll say it many, many more times – it pays to be in touch with social media. Last November, a young Brit named Thomas Cook thought it would be funny to ask the travel agency Thomas Cook UK to donate a …
Quick reaction and the right moves pay off UK mobile provider O2 found itself experiencing a bit of deja vu when, just months after a 24-hour service disruption left hundreds of thousands without a cellular connection, yet another widespread outage hit its system late last week. The company actually came out of that incident fairly …
Modern technology creates crisis management risk While our never-ending quest for modernization has simplified many common tasks, it’s also spawned a new breed of crises related specifically to vulnerabilities in technology. The most common involve computer hacking, either as straight out attacks or a means of professional or amateur espionage, but it’s easy to forget …
There are many reasons why one social enterprise grows fast, while another one doesn’t. Frankly, I think luck has a lot to do with it, but there are many other factors as well. A recent article in the Guardian suggests that the attitude of the leader is the most critical ingredient, and that’s hard to …